Fraud Awareness

At Siraj Finance PJSC, we take the security of our customers very seriously. While we have implemented strict security measures to protect your financial information and facilities, you also play an important role in safeguarding your credentials.

To help you stay safe, please follow these Fraud Prevention Tips:

How to Protect Yourself from Fraud

• Protect your PIN when making purchases in-store or online.
• Never share your card, PIN, or account details with anyone.
• Memorize your PIN — do not write it down or store it insecurely.
• Regularly review your transaction history. Report any suspicious activity immediately.
• Change your PIN and passwords periodically.
• Be cautious when shopping online. Use trusted websites only and avoid storing card details.
• Do not share your Online / Mobile Banking login credentials.
• Always log out after using online banking services.
• Ignore unsolicited emails, SMS, or calls asking for your account details or login credentials.
• Do not click suspicious links or open attachments from unknown senders.
• Be alert to fraudsters posing as bank or finance company officials on phone calls, WhatsApp, or social media.
• Install and update antivirus software, firewalls, and security updates on your devices.

Always Remember - Siraj Finance PJSC Will Never:

• Ask you to share your PIN, CVV, OTP, Smart Pass, or full login details.
• Send unsolicited emails or links requesting you to confirm or update account details.
• Ask you to call a private mobile number in an official communication.

If you ever receive such a request, it is fraudulent.

What to Do if You Suspect Fraud

If you believe you have fallen victim to fraud or have received suspicious communication claiming to be from Siraj Finance PJSC.

Disclaimer

• The information provided in this Fraud Awareness page is for general guidance and awareness only.
• Siraj Finance PJSC, including its directors, officers, and employees, shall not be liable for any loss or damage arising from reliance on this information.
• Customers are responsible for verifying the authenticity of communications and protecting their credentials.

Siraj Finance PJSC is a finance company licensed and regulated by the Central Bank of the UAE.